How clean is Aberdeen Royal Infirmary?

This is a follow up to a post I wrote in November 2015 (called How to complain about the NHS), in October 2015 several wards at Aberdeen Royal Infirmary were inspected and found to be dirty, with poor procedures for infection control, hand washing, waste disposal etc (you can read the details in my [...]

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How to complain about the NHS

In light of todays news story about the poor standards of cleanliness at Aberdeen Royal Infirmary, now seems as good a time as any to write a post on how to complain about NHS services.

On the 13th of October 2015, the Healthcare Environment Inspectorate (HEI) visited Foresterhill and examined A&E and wards 11, [...]

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